Zomato delists restaurant after birthday cake causes death of young girl in Patiala

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Following a tragic incident in Patiala, Zomato, the food delivery app, has taken steps to address public concerns. In response to the untimely passing of a young girl who consumed a birthday cake ordered through their platform, the company has announced the removal of the implicated restaurant from its services. Additionally, the owner of the restaurant has been banned from conducting any business on Zomato in the future. Zomato has expressed its dedication to cooperating fully with law enforcement agencies as they conduct their investigation. These actions underline the company’s commitment to ensuring the safety and well-being of its customers and upholding rigorous standards across its platform.

The tragic incident in Patiala, where a young girl lost her life after consuming a birthday cake from the restaurant ‘Cake Kanha’, has sparked profound concern. Notably, other members of her family who also partook in the same cake fell ill, intensifying the gravity of the situation. In response, a spokesperson from Zomato expressed profound sorrow and shock, stating, “We are heartbroken and deeply shaken up by the recent tragic incident that happened in Patiala.” Prompt upon learning of the incident, Zomato took swift action by removing the restaurant from its platform and banning the restaurant owner from future operations on Zomato.

The severity of the matter is underscored by the initiation of a police investigation. The authorities have registered a case under Sections 273 and 304-A of the Indian Penal Code (IPC), based on a complaint filed by the girl’s family. Section 273 pertains to selling harmful food or drink, while Section 304-A concerns causing death by negligence. This legal action signifies a significant step towards addressing the legal ramifications of the incident.

Zomato’s commitment to supporting law enforcement agencies in their investigation further demonstrates their dedication to ensuring the safety and well-being of their customers. The company’s swift and decisive actions in delisting the restaurant and barring the owner from future operations underscore their responsibility in such circumstances.

As investigations continue, the incident serves as a stark reminder of the importance of upholding stringent standards in food safety and customer care within the food delivery industry. It also highlights the critical role of both companies and regulatory authorities in swiftly addressing such tragic occurrences and ensuring accountability.

Evidence 

A significant revelation in the investigation has been the discovery that the physical address attributed to ‘Cake Kanha’ on the order’s bill does not exist in Patiala. This discrepancy has raised suspicions that the operation may be a cloud kitchen, a type of restaurant that exclusively serves customers through online orders without a physical dining space. Further adding to the intrigue, another receipt indicated billing from Amritsar, not Patiala, prompting questions regarding the business’s operational practices.

In the midst of these revelations, Manvi’s family has come forward with troubling accounts. Allegations suggest that five additional family members who consumed the cake also fell ill. The family’s attempt to seek clarity by bringing the cake to the health department to determine the cause of Manvi’s death was met with refusal, indicating potential hurdles in obtaining crucial information.

According to the family’s testimony provided to the police, Manvi’s last moments were marked by a request for water in the early hours of the morning, followed by a return to sleep. Upon later checking on her, they found her unconscious. Rushed to the hospital, doctors pronounced her deceased.

The family’s subsequent efforts to seek answers from the health department about the cake’s potential role in Manvi’s demise were met with a disappointing denial of assistance. This denial further complicates the pursuit of justice and closure for the grieving family.

These developments underscore the complexity of the case and the challenges faced in piecing together the events surrounding Manvi’s tragic death. As the investigation unfolds, obtaining accurate information and cooperation from relevant authorities will be crucial in shedding light on the circumstances and holding accountable those responsible for this devastating loss.

What Happens Afterwards 

In connection with the tragic incident involving the death of a 10-year-old girl in Patiala due to suspected food poisoning from a birthday cake ordered through an online food delivery app, the Patiala police have made significant progress. They have identified four individuals linked to the case: Gurmeet Singh from Green View Colony, Ranjeet, Pawan Mishra, and Vijay Kumar. A case has been filed against them under Section 304 of the Indian Penal Code (IPC).

While Gurmeet Singh, the proprietor of Kanha Bakery, remains at large, the police have apprehended the other three bakery workers. These individuals were presented before a court on Sunday. Additionally, an FIR has been lodged against Kanha Bakery, the supplier of the cake.

The unfortunate incident occurred during the birthday celebration of Manvi, a Class V student, on March 24. After the family ordered the cake through an online food delivery app, they proceeded to cut the cake around 7 pm. Subsequently, Manvi retired to bed. A video capturing the family’s celebration of Manvi’s birthday has gained widespread attention following her untimely demise.

These developments signify progress in the investigation as law enforcement authorities work towards unraveling the circumstances surrounding the tragic event. With key individuals identified and legal action initiated, efforts are underway to bring accountability and justice to the forefront amidst this heartbreaking situation.

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